Help

Before contacting a clan representative, check if your issue or question can be solved with the information below.

Game Servers

Why am I receiving the error: Error - You have been banned from this server?
This error shows when you have been banned from one of our Nightfire servers. For more information about your ban, check the bans page and our game server rules.
Who to contact regarding my ban or where to protest it?
Bans cannot be protested. Check our bans page to see when your ban expires. Do not contact server admins or clan members as there is nothing they can do.
My ban is set to 'TBD' and there is no expiration?
Bans processed by CONSOLE are awaiting server admin action to determine the ban period. We do that as soon as possible.
My ban is set to permanent. What to do now?
There is nothing you can do. Server admins or CONSOLE has banned you permanently (without discussion).
I don't have the (custom) map that is currently being played!
Our Game Servers are patched to support autodownloads. By connecting the map will automatically start downloading. If not, please update your game or contact the game developer for more information.
I seem to lag in your server, how to fix that?
Our Game Servers are professionally hosted in a server park and should not lag. If you experience lag, check if other players experience so aswell. If yes, contact a clan member and they will forward your issue. If it’s just you, please check your connection and downloads.

Clan

How do I apply to join the Extreme Shooters clan?
Extreme Shooters only accepts competetive players that are frequently active online. If you are still interested and can proof your skill, you may contact us directly on our Discord channel.